Address
5th Bld A NTB High-Tec Park
Guanlan 518110 Shenzhen China
E-mail
rooder@roodergroup.com
rooder@ronzlla.com
rooder.tec@gmail.com
Phone
Sales: +8613632905138
Support: +86 755 23352562
Hours
Monday-Friday: 9am to 11pm
Weekend: 10am to 6pm
FREQUENTLY ASKED QUESTIONS
Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.
Yes, we have strong developing team. The products can be made according to your request.
You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance before shipping.
We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction
For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.